Payment Instructions
The following payment methods are available:
Credit Card
Visa & Mastercard
- Complete the billing details
- Fill in your booking reference number
- Enter the amount
- Enter your card details
- Select “place order”
*Please ensure your credit card is enrolled for online purchases
*Processing fee of 3.5% gets added automatically
AMEX
For an American Express card, we need to send you a payment link and create a form for you (the cardholder) to complete.
*We also require cardholders contact number, name, surname and the country of issue.
*Fees on Amex are approximately 4.7%
We will forward you the form and payment link once we have the details above.
Wire Transfer
If you want to do a wire transfer, below are our banking details. We only have a SWIFT code in South Africa no IBAN. Our SWIFT Code is FIRNZAJJ.
- Bank: FNB
- Branch: Sea Point
- Branch Code: 250655
- Account: COMETOCAPETOWN.COM
- Number: 63108510727
Please be advised that when paying via bank transfer/cash payment (at the bank) – you need to cover the bank charges, otherwise the money comes in short on our side, which will result in an outstanding balance on your account.
Our company address is:
- 804 Bree Castle House
- 68 Bree Street
- Cape Town
- 8001
Our bank address:
- First National Bank
- 6 Regent Rd
- Sea Point
- Cape Town
- 8005
Payment FAQs
Explore Your Payment Options and Concerns
We accept a variety of payment methods to make your booking easy and convenient. Options include credit cards, debit cards, and wire transfers. If you have a preferred method, please let us know.
Absolutely. We prioritise your security and use industry-standard encryption and secure payment gateways to protect your financial information.
Yes, if you need to change your payment method, please contact our support team before finalising your booking, and they will assist you with the process.
You can reach out to our customer support team via email or phone. We’re here to help you with any questions or issues related to payments.
If your payment fails, please try again or contact our support team for assistance. We can help resolve any payment issues you may encounter.
We are transparent about pricing. Any applicable fees will be clearly displayed before you complete your booking.
Yes, a receipt will be emailed to you once your payment is processed. If you need another copy, just let us know.
If you have any questions or concerns regarding payments, feel free to reach out to our support team anytime. We’re here to help.
